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The latest incident was having a metro rep. I have been having problem since replacing my water damaged phone. This phone was purchased after being misinformed by a metropcs sales rep.for replacement on a Huwei phone. When you wanted to sign up for service, what was your experience dealing with customer service? Did you have a long wait time or did you speak to someone immediately? Share your experiences with us? Is there a customer service email address? I’d like to ask a question of customer service via email. Please visit to set up a “My Account” if you do not have one. Simply select “Chat” and an online agent will assist you. Also, once you have logged in you may chat with an online agent as well.
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When you select any option under it, you will see “Contact Support” to send an e mail.
Showbox for iphone 7 plus on metropcs password#
Hello Richard, have you set up a “My Account” at our website yet? If you have a “My Account”, once you login with your username and password you will see the option “Manage & Pay”, select it. This information was helpful, but we felt the information should be readily available on the offical MetroPCS website. The administrator of the page responded with 30 minutes and detailed the steps of asking a question. When we sent a question to MetroPCS Facebook page, the response time was fairly quick. This is the response we received when we contacted customer service through the MetroPCS Facebook page.
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Unfortunately, you will need to be a currently be a MetroPCS to ask questions via email. The rep explained that customers have the ability to sign up for service and ask questions on the official website. After a few attempts, we asked about signing up for service. This made us believe the call center was not local. We encountered a language barrier due the strong accent of the customer service representative. After approximately 5 minutes on hold and the system repeating multiple times, we finally reached a MetroPCS customer service representative. When we contacted customer service, we encountered an intense automated system.
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We will update the email address if one is available. We have contacted MetroPCS from the Facebook page about a customer service email address. There is no customer service email or contact form listed on the MetroPCS website. The support page of the MetroPCS customer service website is located here. Customers can use the official website to learn more about MetroPCS plans and available phones. You can log in to your account, order new service or alter current service from the official website. The MetroPCS official website is located at.
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The mailing address for customer contact is listed on the support page of the MetroPCS website. If you are simply trying to contact customer service to make a payment, you can dial *99 from your mobile phone. MetroPCS customer service: 1-888-8metro8.That phone number is for all incoming calls, including lost phones, stolen phones, upgrades, downgrades and all customer questions. We found one phone number for MetroPCS customer service on the support page. Click here to leave a comment about your customer service experience. We also noticed quite a few complaints about poor phone quality. There are several complaints online about MetroPCS customer service, including lack of support and overcharges on accounts. The customer service portion of the website is listed under the Support tab at the top of the page. The official website allows customers to order phones, add money or minutes to their accounts or upgrade/downgrade to a new cell phone plan. MetroPCS is a mobile phone company that offers multiple plans without being stuck in a contract for one to two years. Contacting MetroPCS Customer Service Center